How to get Wi-Fi Callingon your iPhone.
Wi-Fi Calling on Three is all about super-charging your signal. So you can call and text whenever you’re connected to Wi-Fi in the UK and stay connected wherever you go*.
Getting connected.
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In areas with no signal... -
Your phone will use Wi-Fi... -
- To keep you connected.
You might already have Wi-Fi Calling on your iPhone.
If you have an iPhone 5s or later model, Wi-Fi Calling will be available on your phone. Follow the steps below and you’ll be able to make and receive calls and texts when you have no mobile signal but are connected to Wi-Fi.
1. Check if you have the latest software
If you have iOS 11.2 or later you don’t need to do anything; Wi-Fi Calling will just work when you need it. You’ll be charged in the same way as normal, so your usage will come out of your monthly allowance, or you'll be charged at the same rate as you usually would be for using our network.
2. Don’t worry if you don’t have iOS 11.2 yet. Wi-Fi Calling will work on iOS 10.3 or later**.
You can find out which version of iOS you have by going into Settings, then General. Select Update software. If you don’t have the latest software, tap Download and Install. If you are having problems, we can help you to update your software.
3. Activate Wi-Fi Calling in your settings.
To switch on Wi-Fi Calling, all you need to do is change your settings.
- Go into Settings
- Go to Data (if you’re still running iOS 10.3.x go to Phone)
- Select Wi-Fi Calling
- Switch it to On
4. Look out for "Three WiFi Call" to know it's working.
To make and receive calls and texts with Wi-Fi Calling, you'll need to be connected to Wi-Fi. You can connect to your home Wi-Fi, or any public hotspot when you're out and about. You will know it's working when you see "Three WiFi Call" at the top of your iPhone.
5. Further hints and tips.
For more information about improving your experience, you can visit our Wi-Fi Calling support page.
*Calls and texts made using Wi-Fi Calling will be charged in the same way as you normally would on the network, so your usage will come out of your monthly allowance or be charged at the same rate as you normally pay when using our network.
**You can also get Wi-Fi Calling with iOS 10.2 or iOS 10.2.1 if you update to carrier settings version 27.1 or later. We can’t guarantee that Wi-Fi Calling will be compatible with any iOS beta release.