SIM support
Learn how to activate your SIM, order a new SIM, and more.
Activate your SIM
Pay Monthly SIM
If you’ve swapped your Pay Monthly SIM for a smaller one, or you’ve recently upgraded your monthly plan, click below.
Activate SIMPay As You Go SIM
If you’ve recently bought a Pay As You Go SIM, install it in your phone and it’ll activate automatically.
More supportRecently joined us, or received a replacement SIM?
There’s no need to activate your new SIM. Install it in your phone and it’ll connect to our network automatically.
More SIM support
Lost or stolen SIM
If you’ve lost your phone or had it stolen, get in touch. We’re here to help.
Finding your SIM number
Here’s our easy guide on how to find your SIM number.
Using Dual SIM devices
Here are some useful tips on how to use a device with 2 SIMs.
Get a replacement SIM
Follow this guide on ordering a replacement SIM.
Using SIM adapters
Learn more about how to use SIM adapters.
Normal, micro, or nano?
Learn the difference between the various SIM sizes.
eSIM support
Find out more about using an eSIM in your device.
Just upgraded?
Learn about using your SIM after upgrading with us.