New Zealand flag

New Zealand

This is a Go Roam destination. Choose another destination.

Before you travel

Check that international roaming is activated on your phone and your account.

Manage your roaming settings

Pay Monthly Roaming charges

If your current plan started before 1 October 2021, calls and texts to the UK are included in your allowance. If you have a data allowance greater than 12GB, you can use up to this amount of data each month, which will simply come out of your allowance. Data use above this may be blocked for roaming until your next billing period.

If you joined Three or upgraded on or after 1 October 2021, you'll need to pay a daily charge of £5 to unlock your UK allowance in New Zealand. This daily charge will be waived until 23 May 2022.* Fair use limits apply.

If you've gone over your allowance in a Go Roam Around the World destination, you'll pay special lower roaming rates, letting you use your phone abroad, or you can buy an Add-on in My3.

If you're on one of our Essential Plans, check out our Essential plan roaming prices which apply when roaming in the rest of the world ‐ including in Go Roam Around the World destinations.

Pay As You Go Roaming charges

Calls and texts to the UK and using data in Go Roam destinations are included in your allowance.

New Zealand is a Go Roam Around the World destination, so you won't be charged for using up to 12GB of data – it'll simply come out of your credit or Add-on allowance. Data use above this may be blocked for roaming until the next month.

If you've gone over your allowance in a Go Roam destination, you'll pay special lower roaming rates, letting you use your phone abroad at no extra cost, or you can buy an Add-on in My3.

Service With allowance remaining Outside your allowance
Calling a UK number Comes out of your allowance 3p per minute 10p per minute 10p per minute
Calling a New Zealand number £1.40 per minute £1.40 per minute £1.40 per minute £1.40 per minute
Texts to UK Comes out of your allowance 2p per text 10p per text 10p per text
Texting a New Zealand number Up to 2p per text Up to 2p per text 35p per text 35p per text
Receiving calls from any number Free Free Free Free
Receiving texts from any number Free Free Free Free
Using internet and data Comes out of your allowance 1p per MB
(up to £45 Data roaming limit)
5p per MB 5p per MB
(up to £45 Data roaming limit)
Using voicemail Comes out of your allowance 3p per minute 10p per minute 10p per minute
Unlocking your UK allowance in a Go Roam Around the World destination £5** per day

*The charge will be applied as soon as there is a 'chargeable event' on your plan. This includes making an outbound call, sending a text, and accessing data services. Republic of Ireland and Isle of Man are excluded from the daily charge. Our fair use policies apply in Go Roam destinations.

**Only applies if your current Pay Monthly plan started on or after 1 October 2021.

Calls to international special numbers aren't covered by your monthly allowance of voice minutes and are charged at £2.75 per minute. These include calls to international premium rate and some international personal numbers. We'll do our best to send you a text message when you connect to any of these numbers. View full list of the numbers.

Go Roam rates apply to calls and messages to standard UK landline or mobile numbers, to calls and texts made to standard landline and mobile numbers between Go Roam in Europe destinations and using data outside of allowance. If you go over our Fair Use data allowance you'll be subject to a surcharge.

Don't forget: to call or text a UK number, you'll need to replace the first 0 with +44. For more information about roaming charges please check our Price Guide, or find out more about Go Roam.

For our Essential Plan customers roaming outside of Go Roam in Europe destinations view our roaming charges for customers on Essential Plans.


Calling or texting another country?

Service With allowance remaining Outside your allowance
Comes out of your allowance
Comes out of your allowance